Frequently Asked Questions

Send an enquiry or message us. We reply with a written itinerary and itemised quote. The booking is confirmed after you accept the quote and terms, pay the agreed advance, and we confirm with our partners.

No. Enquiries and quotes are free.

Payment instructions are shared with your quote. We never ask for card details over phone, WhatsApp or email.

Yes, a receipt or invoice is issued for payments received.

Usually yes, subject to partner availability. Any cost difference is explained before changes are made.

Cancellation terms depend on the hotels and transport in your trip and are stated in your quote. See our Cancellation & Refund Policy for general rules.

Mountain roads can close because of landslides or snow. We monitor advisories, inform you early and help with alternatives or rescheduling.

Some trips need registrations or permits — for example the Char Dham Yatra registration or national park safari permits. We tell you what applies to your plan; official registrations must be completed through official portals.

It depends on the destination. Most hill towns are pleasant from March to June and September to November. Each destination page lists its best time to visit.

Yes. Tell us about mobility needs and we'll suggest a slower pace, accessible stays where available and suitable vehicles. Some sites involve steps or treks that may not be accessible.

You can request one; we confirm availability with the partner rather than promising it in advance.